Printer Wellness Check


Your equipment is in trusted and capable hands with our factory certified Mutoh and Roland technicians. With many years of service and commitment to excellence, GTS offers service you can count on. We use only OEM service parts whenever possible, and we do not warrant or guarantee any 3rd party parts or service.

Schedule your Printer Welness Check today and receive our 27 point inspection and a thorough service level cleaning as recommended by the manufacturer. Our technicians will diagnose, make recommendations and advise of any problems or potential risks.

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Our technician will also check:

  • Pump/s
  • Cap Tops
  • Dampers
  • Print Head/s
  • Scan Motor
  • Feed Motor
  • Rail and Head Travel
  • Print Environment
  • Feed System
  • RIP Settings
  • Printer Settings
  • Profile/s
  • Cutting Conditions
  • Blade Condition
  • Blade Holder
  • Cutting Strip
  • Print/Cut Alignments
  • Crop Cut Alignments
  • Print Head Condition
  • Head Alignments
  • Scan Wire or Belt
  • Ink Delivery System
  • Sensor Checks
  • Take Up System
  • Drain & Waste Tank
  • Leveling
  • Circuitry and Electrical System

Authorized services performed in addition to the preventive maintenance will be billed at discounted rates of $125.00/hour, normally $160/hour. Maintenance parts do vary by model and extra charges may apply depending on the model of your machine. Use the "request a quote" button for a specific quote on your model. If service parts are recommended by our technicians, an authorization to replace and confirmation of payment, must be received by the equipment owner. Discounted service retes are limited to work performed during the visit. Authorized Parts in addition to the wipers and mist pads will be billed accordingly. Additional travel charges will be assessed for destinations greater than 50 miles from our Acworth, GA location at .75 cents per mile.

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Service Terms & Conditions

Digital Media, Tools & Shop Supplies

We carry a Huge Selection of Essential Products that we believe to be the best all around variety available in our industry today, especially where quality and value are concerned. Our goal is to continue to improve our selections with leading edge products and services and become one of your trusted wholesale suppliers of equipment, products and services. We look forward to meeting your high standards and developing a long-term relationship with you and your business.

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Service & Maintenance

o support our commitment to the highest level of customer satisfaction we’ve aligned with the industry’s most trusted group of vendors. We support leading edge and industry standard technology and have a long history of technical support and troubleshooting in graphic production environments. Our certified technicians can assist you remotely or onsite with issues that require immediate attention. We hope our experience will bring value-added service to every interaction you have with GTS.

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Printers, Cutters & Laminators

We are a technical company with over 20 years of experience integrating software and equipment in graphic production environments. When you purchase your wide format equipment from us you get a certified technician onsite to set up and train you and your staff with the proper use and maintenance the equipment that best suite your needs. We also provide remote set up for new or upgraded software purchased through us.  We will guide you every step of the way to insure you've have the correct knowledge of how to use your new tools.

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